Considering how lucrative airport shuttle services are, it’s not at all surprising if you’re thinking of getting into this business. And while it may seem simple, there’s a lot of thought and planning that goes into this type of business. To help simplify things for you, we thought it would be useful to put together a brief article on this subject. If this is something that you want to learn more about, read on as we discuss what you need to know when starting an airport shuttle service.
Research Your Competition
Before anything else, it’s important that you make the necessary preparations. In fact, an argument can be made about how you should spend more time preparing than actually doing the task at hand. The same is true for building a business. Research is the most important step, as it will give you the information you need to compete with others in your field. To do this, it would be best to look up your competition and see how they do things. And while we aren’t suggesting that you emulate everything that they’re doing, it would be foolish to ignore strategies that are proven to be effective for your industry.
Find Your Customers
Aside from researching your competitions, you’ll also want to spend time finding and understanding your audience. Your target customerbase, in this case, should be vacationers coming from all over the world. You can promote your services to local hotels, motels, and airport authorities, and offer them a commission for referring customers to you.
If you don’t want to partner up with vehicle owners like Uber, you can start with a single van or bus. Just make sure it’s spacious enough to hold a lot of passengers and their luggage. If you want to buy a whole fleet of vans or buses, you’ll probably get a discount from the dealer.
Set Up an Office
When you first start the company, you can do all the administrative work from home, saving money on office space and office staff. As the company grows and makes more money, you can hire more people to help with the administrative work. Once your company starts growing, you’ll also want to look into acquiring an office so that you can improve the way you serve your clients.
Digitize Your Business
If you want to bring your airport shuttle service business into the 21st century, putting it online is a great idea. Having your own company website will let passengers book seats directly, which will give your business a big boost. If you want to go the extra mile, you may even want to consider utilizing virtual receptionists. Virtual receptionists can help you better serve your customers, which will end up increasing revenue.
We hope this article proves to be useful when it comes to helping you get started with your airport shuttle service. While it may seem like a daunting task, the information that we’ve laid out above should help make things more manageable. Be sure to keep everything you’ve learned here in mind so that you can make the most informed decisions for your business.
Are you looking for a virtual receptionist in Canada? 24H Virtual has you covered. Your business will have a virtual receptionist 24/7, so no calls will be missed and you can fully cater to your clients. Book a free consultation today to get started.