It’s a fact that when others sleep, trucking companies work. Other businesses mostly run during day time, but trucking companies never sleep even at night. Truck drivers keep on working and deliver the orders throughout the night. Answering your client’s call in such a hectic routine might not be possible for you. Try working with 24H virtual. Transfer all of your call answering responsibilities to our virtual receptionists and run your trucking company smoothly, efficiently, and safely.
Whether it is about updating the clients about their deliveries or answering a client’s query, 24H virtual has covered you all. With 24H virtual receptionists’ services, you can improve your communication with your clients.
Hiring 24H virtual services will prevent you from spending a lot of money on in-house receptionist staff. Even if you have an in-house team, burdening them with answering the calls is not the right strategy. Besides, they cannot answer the after-hour calls. Our virtual receptionists can help your existing staff focus on other important tasks instead of answering the calls.
Hiring 24H virtual receptionists will give you the advantage of answering the calls even in odd hours, thus setting a communication level that other trucking companies may fail to offer. Answering a call in night hours will give you a competitive edge over your competitors.
No matter how many calls you receive a day, all will be answered through 24H virtual receptionists. We are very confident in saying that our services will leave the customers highly delighted. They will be compelled to come back for your services. We train our virtual receptionists rigorously so that they can act as the perfect source of communication between you and your client. They will respond the way you want in the best possible way.
Join hands with us and build a favorable reputation of your company among your competitors and your clients.
Trucking companies provide their services in various areas. Trucking companies services for which 24H virtual offer virtual receptionists are discussed below:
Long-distance and cross border delivery
Trucking business involved in long-distance and cross border delivery has excellent chances of success within a minimal time frame. But all the success depends upon the customer service.
Suppose you are also running a trucking business and transport deliveries over long distances or across the border. In that case, you must have encountered the never-ending problem of missing out on your client’s calls. Running such a big business and missing out on important calls mean missing out on the opportunities. Certainly, you never want this to happen.
Hire 24H virtual for call answering services. Whether your trucking business transports agricultural products or mining products, our virtual receptionists can handle all types of clients.
Virtual receptionists can answer every call and update the clients about the product’s tracking, arrival time, and safe delivery. Whether it’s a long-distance delivery within the country or cross-border transport outside the country, our virtual receptionists can professionally manage national and international clients.
Moreover, they are experts at answering all the questions about the order delivery, transport packages, company’s rates, and the rules and regulations about transport. Our virtual receptionists document all the clients’ details, try their best to qualify leads, and inform the authorities about new orders immediately.
We provide personalized services that match your needs and budget. We customize the plan as per your script and clients’ language preferences. So, don’t wait and hire our virtual receptionists’ services.
Oversized item transport
Trucking companies involved in the pick-up and drop of large, heavy, and oversized items face many challenges. Picking up the oversized items, adjusting them in the vehicle, fulfilling all the state and federal regulations, ensuring no damage to the product throughout the journey are some of the hectic tasks accomplished by the trucking company.
Answering the customers with such a hectic routine seems impossible. Unable to pick up the call can compel your client to turn to your competitor. So, poor customer service can make your company deprived of customers and reduce the client retention rate.
Try 24H virtual receptionist services to answer your clients. We clearly understand the challenges your trucking company faces daily. We can help you lessen your burden by taking up the responsibility of answering your client’s professionally. This way, you will never miss out on an important call, and thus all the opportunities will be at your hand. You will be successful in offering the best customer services among your competitors and stand out as a growing firm.
Whether your client asks about transporting bulky gym equipment or large building material, our virtual receptionists can answer every question related to your trucking company. We assure you a flawless service from day one. Your prospective clients will no longer be frustrated for being pushed on voicemail. Our staff can handle a bigger volume of inbound calls without missing even one call. They answer every query promptly and leave an everlasting impression on the client.
The extra effort that we put into our receptionists’ training is exhibited in the client’s dealings. Our virtual receptionists will make that noticeable difference, which you always want.
So, book our services today and free yourself from the burden of answering the calls 24/7. Whether you transport products with the country or outside the country, we have a customized plan for your company.
Moving companies have the most critical task of moving goods from one place to another. They provide all the possible relocation services such as packing, loading, unloading, arranging, and moving the goods to the desired location. These freight moving services are not limited to within the country. Moving companies also provide international moving services, including packing, loading, sea and air freight, customs clearance, commercial cargo delivery, household, and machinery delivery.
It is overall a hectic and time taking task. People prefer moving companies to burden off such hectic tasks from their shoulders.
While handling such challenging tasks, moving companies often miss their client’s calls. Missing out on calls is not good customer service. Moreover, missing out on a call leads to missing major opportunities.
Even if you have working staff with additional responsibility for handling all calls, it’s better to free them from the extra burden and focus on your company’s most important tasks.
If you also run a moving company and want to improve your reputation and excellently deal with your client, hire 24H virtual receptionists. Our virtual receptionists will take the responsibility of answering every call of your customer and never let your customers feel down or transfer them on voicemail.
Our staff is highly trained and experienced in dealing with all the queries related to your company’s tasks. Our team works according to your given script and follow all the guidelines that you provide. With this, you will never hear the complaint of any client being mistreated.
24H virtual receptionists take every call carefully, document all the relevant details, answer every asked question, advertise about new packages and campaigns, and succeed in qualifying maximum leads.
Hiring 24H virtual receptionists will give you an edge over your competitors. You never have to worry about improving customer service because our staff will deal with your clients following the highest efficient customer service limits. Your customers will surely come again for your service. With us, you will get the chance to stand out among all the competitors and grow more.
Courier and delivery
Courier and delivery companies are never free. They always have a lot of work stacked on their calendar. Courier company staff remains engaged in picking up orders/shipments and transporting them to specific locations within and outside the country.