Whether big or small, every action you take is directly or indirectly linked to your business when starting a business. From your office files to your phone calls, everything revolves around your business, and you expect your phone calls to be work-oriented.
Whenever your phone rings, you expect it to be some customer trying to inquire about their order or a new client. It might be a confirmation call from any employee or a vendor trying to clear your orders. Your phone carries the load of your entire business.
In such circumstances, if your phone rings for unnecessary calls like a recorded political message or some marketing ads, this gets very disturbing. Sometimes, people call you just for fun, pretending to be your customer and just obtaining your information as a scam. This can disturb your business, and you might end up missing some really important calls as well.
24hvirtual is very much aware that these calls take your time and energy and let it go wasted. We have a solution for your frustration. 24hvirtual is introducing a creative phone call screening services for your business.
Our call screening services include the screening of any recorded calls or automated advertising messages from reaching your phone. It will ask you before a call if you’re willing to talk. If you are frustrated with people calling you again and again without any purpose, then you are allowed to block the number directly.
We know that it is essential for you to avoid unnecessary calls, but at the same time, you cannot ignore your genuine business calls. You must check on your customers as well as employees. If you do not have a professional attitude towards your customers, it might be a significant loss for your business. We have specially kept this in mind and made sure that our call screening services do not hinder your contact with the customers.
You don’t have to bother about missing any important calls. Here are some of the ways we find out which calls are unnecessary while forwarding you the calls.
Most of the spam calls are made by some robotic actions that speak up as soon as the call gets connected to a live person. They will get a gatekeeper that answers your call when you connect to the IVR it professionally answers the phone. It asks the caller to press a specific key if they want to talk to you.
When a robot is calling from the other side, a recording is being played, no particular key is pressed. When the key has not been pressed, the gatekeeper automatically disconnects the call, and it does not forward to you.
If you miss a call that was important for your business, either it is some client or vendor, we offer you a very beneficial feature. When people call you, you will get an option to press any key from your mobile phone to connect to the call. It means that whenever a call comes in, and you do not press any key to attend or hang out, the call is sent automatically to the answering voicemail.
They respond to incoming calls and record their queries and messages. This recording is sent to you at your email address in the form of a sound file. The computer-generated transcript is also attached with the mail.
24hvirtual offers you the feature of directly blocking the number from your phone by using our call screening services. If you are irritated by someone calling you again and again from the same number, you can block them, and in the end, they won’t be able to contact you anymore.