Most of the calls that you get during office hours are related to the same questions asked every now and then. You may find yourself fully exhausted and drained of answering the same question repeatedly. There would definitely be times when you get stuck in answering typical questions in the middle of a very important task. Such an overwhelming situation can urge you to talk rudely with your customer, which is the last thing you ever want.
We can set the auto attendant to various extensions, each dedicated to answering the specific type of questions being repeatedly asked. This would help you free up your time.
Get a clearer idea of our voicemail service by looking at the given automated message announcement:
And the message will be repeated.
We can set the first two options to be answered by an automated phone message so that you never have to take the call for trivial questions. For the 3rd option, your caller is still provided the opportunity to talk to you about the things that are not commonly asked or some unusual scenario.
With this information-only mailbox service, you never have to worry about picking up the calls in the middle of an important task. So you have blocked all the distractions and irritations that come your way while working.
Moreover, if you want to change any information, your messages will be recorded within no time. So, without losing anything, you get a lot of time and satisfied customers at your hand.
You can even add the listen-only mailbox either as a single line or as an extension of the auto-attendant system. You have the freedom to customize the options as per your needs and demands.
With the listen-only mailbox, you will get the additional option of greeting your callers and asking them to leave a voice message.
Do you want your callers to connect with you on your cell phone by pressing a button? That would be no problem for us. We can do this for you.
Contact us today, ensure the best customer service and increase your work productivity by working with us.