Voicemail Transcription

When you get a call for any query or some other business purposes, you cannot respond to every one of them. You will need someone who can help you attend those calls. The voicemail transcript will receive your calls and record the queries. The queries are sent directly to your email, where you can read them from your inbox.

Traditional voice mails send you the calls in the form of messages, and you have to go through all of them. By the time you get an important message, you might have lost a potential customer. You need to have some authentic and helpful features that keep you free from unnecessary calls and low-priority calls.

Services of 24H Virtual

24hvirtual can be your required voicemail transcription service. We help you catch the necessary calls from potential clients only, either new or regular loyal customers. We help you receive a text transcription of every critical and high-priority call on your email as early as we receive a call.

You can read the message and decide which caller you need to call back and give prompt attention. Instead of offering you voice mails to listen to in a single sitting, you get separate text messages making it convenient for you and pleasing for your customer.

Use 24hvirtual and get all the services on your mobile phone a single touch away. We offer you free voice-to-text transcription.

Whatever plan you choose from our services, all of your phone calls are translated into text messages by the auto-receptionist and auto attendant products. All your messages and calls are at your fingertips saved in your direct messaging single voicemail box.

Options of Voicemail Transcription

Voicemail transcription is a service that converts your recorded voicemails into text messages so you can have a quick look at the important ones. There are two main types of transcription.

• Human transcription
• Computer-generated transcription

Human Transcription

Human transcription involves an auto-receptionist that receives your calls and transcribes them by hand. He listens carefully to all the queries, and hence there is no doubt about the accuracy of these messages. Some disadvantages of using this feature are as follows.

• Your privacy interferes as a third person can hear your customer’s demands.
• An auto-receptionist is much more costly than a computer system.
• The turnaround time is usually longer because the work is being done all by hand.

So, this type of transcription is often not recommended. People try to go for computer-generated transcription because of their business concerns.

Computer-Generated Transcription

The world will be ruled by digital technology shortly. The voice mail transcription done by a digital computer system is preferred over the human-generated. However, the accuracy is not as high as it was later, but there are still certain advantages.

You can be carefree about the privacy concerns because no third person hears your conversation. The computer sends you the message within a few minutes after receiving the voice mail. The computer-generated transcripts are generally available at a lower price.

Benefits of Using 24H Virtual

Voicemail transcriptions have become more comfortable with 24hvirtual. There are no charges for any service, and all the voice to text mails are offered to you for free. If you are willing to listen to the actual conversation, you can avail of a copy of the MP3 recording of the call on your email.

Some other advantages are as follows.

• Confidentiality

When you use 24hvirtual, all the transcription is computer-generated, and hence the only person listening to your confidential messages is you. There is no invasion of your privacy.

• Prioritize callbacks

When you receive the message, you can quickly figure out which call was a significant advantage to your business, and hence you can call them back immediately. No time is wasted in unnecessary advertisement calls.

• Easy access to the details

With 24hvirtual, you need no more rewind. You see the message that contains all the details, and then you plan your next step. Listening to the same audio twice or thrice to get all the details is no longer required.