Virtual Live Receptionist

An Excellent Impression Every Time

As the saying goes, “first impressions matter.” A receptionist is the first person both existing and potential clients talk to when contacting your company. However, when receptionists are ill, have a bad day, or are too late answering an important call, how will your operations continue without a hitch?

Imagine having someone at the virtual front desk 24/7. No missed calls, no phoning in sick, and no bad impressions for existing or potential customers! Virtual Live Receptionists are the most cost-effective, convenient, and modern way of conducting the front part of your business.

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Accounts Receivable

Businesses need revenue to survive. We will gladly reach out to your clients and follow up on any current and/or arrears payment due.

Inbound Calling

Giving your customers an unimaginable experience improves your overall business success, with cost reduction and increased productivity.

Outbound Calling

Our team understands that outbound calling can be time consuming. We will take a load off your plate and manage all your outbound calls with ease.

Call Transfer

Whether you are out of the office or halfway around the world, we will forward your calls anywhere you want them to go.

Call Screening

Let us get started on evaluating every call to determine whether the caller is a potential lead that meets your standards or not.

Qualifying Leads

Not every customer will be a right fit for you. We will qualify incoming calls with your set of questions and follow the appropriate action set by you.

Taking Messages

Never let those important calls slip through the cracks. We will make sure you get all the important information you need to best serve your clients.

Schedule Appointments

Let us keep your calendar full by setting appointments on your google calendar or other web-based scheduling systems.

Event Registrations

Your event attendees will have a wealth of questions. Our Virtual Receptionists will do everything from answering FAQs to registering guests and beyond.

Process Orders

Processing orders can be very time consuming. We will take the load off your back and input orders into any system or spreadsheet you need.

Order Tracking

Eager customers want their shipment as soon as possible. We can help them to track their packages using your software.

Accounts Receivable

Businesses need revenue to survive. We will gladly reach out to your clients and follow up on any current and/or arrears payment due.

Customer Survey

Knowing whether a customer is satisfied with your service and/or product is good business. Getting that feedback for you is our business.

Afterhours Answering

Answering calls after your regular business hours will have a tremendous impact on your customer's experience. Providing continuous support will only increase your customers' trust and loyalty.

Urgent & Emergency Dispatch

Disasters and Emergencies do not happen on a schedule. Having someone in your corner for those fatal times is immensely effective in mitigating stress.

Inventory Management

Keeping your inventory up to date is crucial in nurturing ongoing relationships with your customers. Allowing us to manage your inventory on a regular basis allows for better customer satisfaction.

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We Focus On The Details

Let's be honest, incoming calls can take the better part of the day to deal with. If you are trying to focus on growing your business, you do not have time to deal with customer inquiries, process orders, attend to customer complaints, respond to emails, and do other tasks that are time-consuming. Let us focus on those details so you can concentrate on growth-building activities.

Never Miss Another Phone Call Again Virtual Live Receptionist

While customer service can be time-consuming, it’s absolutely necessary. Missing out on phone calls because you are occupied will cause your business to lose out on potential income. At 24 Hour Virtual we like to say, stop walking over dollars to pick up cents. Some of the industries we can help streamline are:

Home Services
Accounting Firms
Law Firms
Insurance
Medical
Real Estate
Event Services
Transportation & Logistics

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Cultivate A Culture Of Satisfaction

By using our 24 Hour Virtual Live Receptionist Services, you can start building a reputation for consistency. Customers will begin to recognize your ability to always address their concerns. In today’s highly digitized and impersonal world, customers want to talk to a live person that will do anything possible to solve their needs. That is exactly what we provide you – a team of Virtual Receptionists that will stop at nothing until your customers are 100% satisfied.

Cultivate A Culture Of Satisfaction

By working with us, we will cut down the costs associated with staffing in-house receptionists. Our team of Virtual Receptionists will save you thousands of dollars every year on staffing costs related to training, salaries, and even costly benefits like insurance. For a simple standardized fee, you can leave everything to us while you focus on growing your business.

Customer Service Boost

Tons of surveys have revealed that customers are more likely to contact businesses telephonically, expect to talk to an actual person, and would hang up and not leave a voicemail if the call is unanswered.

Reduce Overheads

The average monthly salary, benefits, training costs, etc. of an in-house receptionist are already cutting it close financially. A virtual live receptionist can do everything and more at a fraction of traditional overhead costs.

Maximize Opportunity & Revenue

With a live Virtual Receptionist, every single call will be answered – which means you’ll grab hold of every opportunity and potential client you possibly can.

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Ready To Meet Your Virtual Receptionist?

Keep your cost low and capture every lead by having a Virtual Receptioninst answer all of your business calls.

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24H Virtual

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24H Virtual is dedicated to creating a revolutionary Virtual Receptionist company full of dedicated individuals who enjoy the flexibility of time and freedom. Excited to never get stuck in traffic again?

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1 Yonge Street, Suite 1801
Toronto, ON, M5E 1W7

10060 Jasper Ave Tower 1, Suite 2020
Edmonton, AB, T5J 3R8

1285 W Broadway, Suite 600
Vancouver, BC V6H 3X8

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