24H Virtual

Virtual Receptionist for Trade and Services

Modern times have encouraged most of us to start up new and helpful home improvement projects like fixing broken pipelines and taps or renovating the bedroom and kitchen. Resultantly, trades and service people have seen a stupendous increase in potential leads and sales, which is fantastic!

Still, what happens when an influx of incoming calls and handling reservations consumes all the time you need to get the actual work and duties fulfilled? If your quotes, task scheduling, and consultations are consuming endless weeks, you are probably in need of dire help. We have a solution through which you can better manage your work and time, get more done by doing less, and keep your customers and callers happy, all at the same time.

Do not lose calls against your competitors merely because there was no one available to receive the calls. By aligning your company with a reliable and experienced virtual receptionist service provider, you too can savor the peace of mind and excellent call answering services. Our guide on virtual receptionist services for trade and services tells you all about it!

Trade Companies

Contrariwise, trading companies classify under selling product offerings or commodities to a group of customers. Trading businesses are not engaged in producing goods on their own. Instead, they buy or take products from suppliers in the shape of materials.

For individual purposes, trade companies focus on reselling the goods or products they have purchased from vendors and suppliers. Trading companies, also called merchandising companies, mainly sell goods in a tangible form such as potato crisps, socks, magazines or books, and the like.

Service Companies

Service providers are firms that move forward with the primary intention of acquiring profits by offering and selling their services in abstract form. Simply put, service companies deliver indistinct assistance as an item or a product.

Different types of service companies provide various services. A few examples include spa and salon services, plumbing services, mowing the garden, and the like.

Everything You Need To Know About Virtual Receptionists For Trade and Service Businesses

Though different in their ways, trade and services businesses are quite common in catering to customer needs. Regardless of being a tradesman or professional service provider, you must surely realize the importance and demand of promptly responding to the current and prospective customer needs.

Contractors who are not available round the clock are highly likely to miss important service calls and the potential to make increased amounts of money. Attempting to keep pace with the surge of incoming office calls can be overwhelming, mainly if you belong to the trade and service industry. Moreover, missing out on even a single valuable caller can be an additional cost to novel firms and established organizations, alike.

Regardless of whether you are a contractor, electrician, or plumber, you surely realize how demanding it is to book timely appointments, respond to queries, deal with vendors, take care of your equipment, and respond to after-hour crises, all simultaneously while getting to work.

Improve Your Trade and Service Business's Reputation with a Virtual Receptionist

No Need to Lose Your Business to Competitors

Virtual receptionists can coordinate all the busy timetables and cope with days of significant demand for trade and service companies. For instance, repair services and air-conditioning installations are relatively more active during the peak summer season. As a result, they require enhanced phone coverage and full-time assistance.

In this scenario, you need somebody who can market your services in an amiable yet professional manner. Thus, a virtual receptionist who offers 24/7 hotline assistance will be fruitful for your business. Do not let your business by having potential callers go on voicemail or make them listen to an auto-generated message. Instead, let a virtual receptionist book schedules and maintain a constructive work timetable for you.

Whether it is managing your timetables, scheduling appointments, reaching out to suppliers, or capturing prospective leads, virtual receptionist services offer complete administrative backup. Moreover, they guarantee you will never face another missed call or lose business ever again.
Virtual receptionists

Reasons to Get a Virtual Receptionists for your Trade and Service Business

Most trade and service companies start at a minimal level and remain small for quite some time. For some service businesses, hiring a full-time in-house receptionist means thinking way out of their budget. Virtual receptionists are more than merely message takers. Instead, they are a valued extension of your team. Your trade and services virtual receptionist will be:

● Trained respectively regarding your service industry, area of expertise, and company mission.
● Respond to every call with a customized and exclusive greeting for your firm.
● Deliver your messages to you via text, phone, email, fax, or whichever medium works best for your company.
● Follow a particular procedure for various calls, such as follow up, emergencies, scheduling appointments, registering complaints, etc.

Virtual receptionist service providers for startup companies and small businesses can also access excellent customer care solutions and please their customers without breaking the bank. There are several reasons why companies, particularly trade and service businesses, should get a virtual receptionist.
Customized calls
You can customize the virtual receptionist and call answering solutions precisely according to your needs. Your team of virtual receptionists will become a part of your company and prioritize different types of calls, gather essential bits of information, and deliver it to you just the way you want. It is up to you to choose when to dispatch your calls to a live call agent on short notice. This way, you can easily change your call preferences if something unusual happens or when dealing with an emergency call-out.
Call answering services 24/7/365
People require all types of services all the time. Still, not everybody has the means and resources to afford an entire team of in-house receptionists to answer the influx of business inbound calls, especially after office hours. It is precisely why a live virtual receptionist is an ideal solution for trade and service companies, as they will represent your company in the most favorable light 24/7/ 365. Conversely, people who work at a service location or a field site need to depend on a team that can dutifully respond to incoming calls, book appointments, and manage service intake.
Professional business image
A reliable virtual receptionist service provider serves as the most convenient and affordable solution to your dilemmas. A virtual receptionist will help your firm alleviate your payroll costs. It will also help create and maintain a professional business image and engage more customers to do business with you.
Capture leads
A virtual receptionist service provider's primary goal is to improve the interaction between you and your valuable customers. When you leave your phones ringing or put your customers on voicemail, you miss out on a significant number of leads and potential revenue opportunities. By hiring a virtual receptionist, you can rest assured that your next call will not go to your rival.
Save time
Admin staff members and project managers can save more time and utilize it to look after essential tasks. Meanwhile, the experienced trade service call agents will deal with all your calls and ensure precision and message deliveries in real-time.
Low overhead costs
The cost of hiring and keeping a full-time in-house receptionist can be injurious for your services or trade growth. Virtual receptionists can free you from everyday tasks by offering ideal solutions for your trade service businesses. Since they do not require a professional workspace, your company gets to grow while keeping costs at a bare minimum.
Consistent revenues
A virtual receptionist is a means of consistent revenue generation for your business. When they answer all your inbound calls, potential leads will never find a reason to turn to your biggest competitors. Furthermore, the business will always be in your favor.
Timetable management
A virtual receptionist can keep track of all your scheduled requests and cancellations, even when you are on the road. This way, you can utilize your day efficiently and make the most of it.
Excellent Customer Service
Moreover, excellent customer service is the key to gain favorable word of mouth referrals. More referrals indicate significant revenue and profits for your trade business.
Business Growth
A virtual receptionist is also the best means for growing your business. These live call agents can make your business way more efficient and create more business to cultivate your bottom line.

Types of Trade and Service Businesses That Can Benefit from Virtual Receptionist Services

When it comes to the trade and service sector businesses, it is essential to have an additional set of hands that can man your phones at all times – during the day, after-hours, holidays, weekends, and throughout the year. Here are some of the most well-known trade and service businesses that can profoundly benefit from a wide array of virtual receptionist services.
  • Animal Removal
  • Carpet Cleaning
  • Car Wash and Detailing
  • Contractors
  • Dry Cleaning Pick and
  • Delivery
  • Electricians
  • Elevator Services
  • Equipment Supplies
  • Event and Wedding
  • Planning
  • Funeral Homes
  • Handyman Services
  • Heating, ventilation,
  • and Air Conditioning (HVAC)
  • Hoist Engineers
  • Home and Office
  • Cleaners
  • Home Staging
  • Janitorial Services
  • Landscape and Maintenance
  • Locksmiths
  • Painters
  • Photographers
  • Plumbers
  • Reefer Mechanics
  • Restoration
  • Roofers
  • Septic and Porta Potty
  • Spa and Beauty Salons
  • Staffing Agency
  • Tutoring

About 24H Virtual

24H Virtual Receptionist came into existence with the sole purpose of helping companies and company owners in providing exceptional experience and service to clients. We are different from your average virtual receptionist service providers because we consider ourselves a valuable and considerable extension of your personnel.

24H Virtual can make your life a lot easier by taking care of all the ordinary work-related tasks like handling essential business calls, managing your daily or weekly schedule, and creating a great impression of your company. Our skilled professionals perform your tasks with the utmost dedication and competence and are eager to work with you. 24H Virtual can increase the efficiency of several types of businesses such as:
  • Medical Firms
  • Accounting Firms
  • Real Estate
  • Law Firms
  • Event Services
  • Trade and Service
  • Businesses
  • Transport and Logistics
  • Insurance
  • Home Services
A 24H Virtual Receptionist can transform your business in a whole new way by playing a vital role in different sectors and firms. In this guide, we specifically focus on the importance of virtual receptionists for trade and service businesses.

24H Virtual Receptionist Services for Trade and Service Businesses

Service and trade company owners have to wear multiple hats while regularly handling staffing nuisances and tons of paperwork. From winning potential leads to coping with seasonal fluctuations in demand, establishing a services business calls for hard work and flexibility. 24H Virtual offers contemporary solutions for contemporary service providers and tradespeople.

Moreover, successfully running a professional trade or service business requires more than just mere skill. As carpenters, painters, builders, electricians, plumbers, and tradespeople, you need to think about dealing with customer calls, client complaints, scheduling jobs, ordering supplies, invoicing clientele, and booking appointments. This was before you came across 24H Virtual Receptionists.

When prospective callers reach out to your firm, they typically need and expect you to answer straight away. Missing their call will only result in gladly handing over one of your potential customers to your biggest rivals. You will lose that single customer and several future jobs via bad referrals and word-of-mouth from customers. But worry not, as we can assist you.

Our talented, dedicated, and experienced team of virtual receptionists at 24H Virtual undergo expert training to have know-how regarding your business. We can handle everything from responding to client queries to sorting your inbox to scheduling contractors and sub-contractors. 24H Virtual believes this is the right and profitable way to run a trade and service business.

Essential Features of 24H Virtual Receptionist Services for Trade and Service Businesses

The most outstanding virtual receptionist services for trade and service businesses will not only help your business in the present but in the future as well. It means alongside the basics like receiving and screening your calls, they will also take down essential messages, respond to queries, and capture potential leads. The virtual receptionists at 24H Virtual take pride in offering a wide variety of call answering services. They are:

1. Inbound Calling

Our inbound calling services for trade and service businesses are focused on giving your callers the best of the best customer support and experience by dealing with them patiently, courteously, and competently in times of crisis.

2. Outbound Calling

Our inbound calling services for trade and service businesses are focused on giving your callers the best of the best customer support and experience by dealing with them patiently, courteously, and competently in times of crisis.

3. Call Screening

4. An inflow of incoming calls

Service and trade businesses are likely to receive calls at any time of the day when the need arises. Therefore, somebody needs to on the phone around the clock. Our virtual receptionists focus on promptly transmitting your incoming calls to us when you or your staff members are otherwise unable to answer. All our call agents are multitasking and are well capable of handling several calls at a time to prevent loss of business.

5. 24/7 after-hours coverage

The plus side of partnering with our virtual receptionists for your trade or service business is that you can avail of our services whenever you want, 24/7, 365 days a year. Hence, regardless of the type of trade or service business you own, you can benefit immensely from our call answering solutions no matter when your customers try to reach out to you.

6. Schedule Appointments

Our virtual receptionists can also maintain your timetable on Google calendars or any other virtual calendar app best suited for your business. Your online calendar will be administered accurately and contain your scheduled appointments for the following day. Our calendar service enables you to make the most of your schedule and tend to your customers' needs.

7. Taking Messages

At 24H Virtual, we ensure that your trade or service business will never have to suffer from any more missed business opportunities. All this is only possible if you stop missing out on calls and potential leads. We answer every call with the utmost diligence, which means there is no room left for any disappointment. Our experienced call agents will fulfill all your callers' inquiries, queries, and needs. Furthermore, they will also note down essential messages on your behalf when you are unavailable and assure they receive all the necessary information they seek.

8. Qualifying Leads

Our excellent call answering services and virtual receptionist solutions will cater to your needs to ensure that a prospective client turns into a paying customer in the long run. The influx of incoming calls you receive will benefit from a suitable plan of action that you consider ideal for your business.
Virtual Receptionists for Contractors

Owning a small company in the construction sector means utilizing a significant amount of time at supply warehouses, construction sites, and meeting with potential and existing clients that require traveling all over the town. Providing estimates, working on various project sites, managing inventories, and collecting payments makes it easy to lose contact with your customers.

Quite evidently, you will miss out on potential job opportunities. Sometimes, you might even have to play the role of a customer management specialist, a salesman, a scheduler, or the person who signs important checks at the week’s end. If you are careless, you are bound to ruin your relationship with suppliers and lose out on tempting bids. When you cannot prioritize customer service, there is no denying that your business will go down the drain.

The challenging nature of management and contracting indicates that retrieving incoming calls can easily slip by the shoulder. Welcoming prospective leads with an auto-generated message, and ignoring incoming customer calls might be far from your intentions. Still, there is a high chance that the phone call faux pas has occurred more than once.

Hence, contractors need to work with virtual receptionists, so they never have to be out of their clients’ reach. This way, they can provide them with the ultimate communications solution they are looking for. You can choose never to let it happen again by working with 24H Virtual. Our live virtual receptionists will work around the clock and never lead to missed calls or job opportunities.

Virtual Receptionists for Plumbers

If you own a plumbing business, you must be aware that prompt response and excellent quality service are vital to making your customers happy. It can be a real pain if you make your customers wait on the phone line before providing them assistance. While good plumbers are quite capable of stopping leakages, are they free and able to deal with phone calls while on the job? This problem has been overwhelming plumbers for decades.

A plumbing business requires unmatched call answering services, something that 24H Virtual is willing to provide. Being able to cater to your customers’ needs during emergencies is vital for your business’s success. Far from the truth, many experts in this industry believe that good customer service and customer experience are only limited to the job site.

This first impression a customer gets about your firm is via your response on the phone. So, whether it is a desperate attempt for emergency help or a potential customer seeking valuable information, a virtual receptionist for plumbers is the ideal solution to create a remarkable impression of your business.

Running a successful business includes answering the phone call of new and existing clients every time it rings, even if it is inconvenient for you. A phone call is not merely a form of interaction; instead, it is the most crucial business development area. If you partner with 24H Virtual call agents for plumbers, you can focus on your business’s essential aspects. Meanwhile, our virtual agents will deal with your calls professionally and on-time.

Suffering from a clogged drain or burst pipes is a fundamental plumbing issue that frequently occurs and requires immediate assistance. Any calls regarding plumbing emergencies will be assisted immediately via our live virtual receptionists around the clock.

Virtual Receptionists for HVAC

In the heating, cooling, and air-conditioning (HVAC) industry, customer demands shift just like the seasons. To achieve success, your firm needs to deal with several service-related challenges continuously on the rise. Whether it is an unexpected snowstorm or an unprecedented heatwave, sometimes quick response and at the spur-of-the-moment solutions become crucial.

Research states that approximately 81% of businesses that provide exemplary customer service and prompt solutions are likely to beat their rivals. Installing central air-condition costs around $4000-8000. So, if you miss even a single call, this massive amount of revenue will fall out of your hands and into your competitor’s.

An HVAC professional has to face all types of situations, some of which make it impossible to take a phone call in a flash. It is incredibly inconvenient to receive the call during job-hours. Being an HVAC expert, you will often find yourself in a tight crawling place or communicating in-person with a significant client.

Handling a barrage of incoming calls is more challenging than it seems. Running a company via a cell phone is likely to place you at a disadvantage. HVAC companies need virtual receptionists to deal with phone calls and cater to their customers’ needs simultaneously. After-hour calls can be the most lucrative for your company.

Missing out on emergency calls can result in losing many prospective lifetime customers. The best alternative is to partner up with 24H Virtual’s live call answering services for heating, ventilation, and air-conditioning professionals. From instant dispatch to precise message taking, our virtual receptionists understand your services’ essence and offer the maximum support and solutions your firm needs.

Virtual Receptionists for Equipment Supply

In the equipment supply sector, it is essential to stay in touch with your customer base continuously. Your business ultimately depends on the relationships you make and foster and the positive reputation you wish to portray to your clients. When customers reach out to your firm, the conversations that follow should support and enhance that positive image.

More often, even your most treasured customers can have their messages go straight to voicemail. Research states that approximately 67% of customers are likely to hang up out of frustration of listening to an auto-generated message or lack of response. Unless customers can speak to you in real-time, you are in for a loss. This minor misstep will result in significant business losses in the present as well as the future.

Exceptional customer service and professionalism are precious for this cavalier treatment. As a result, your equipment supply business needs expert assistance and full-time phone coverage. Turn to 24H Virtual, and your valuable customers will never have to experience any more voicemails or no-response-calls.

Virtual Receptionists for Painters

Just like all other businesses in the service sector, the painting business is also growing. Whether you own a small studio, a small-scale painting business, or have a massive staff, a painter’s hands are always full. Once you have started painting from your imagination, it can be challenging to step out from your creative zone despite a simple brush stroke to a full-fledged painting nearing its completion.

At such times, it can be tricky to respond to ringing telephones and focus on other job aspects. Luckily, 24H Virtual’s call answering services will be your assistance around the clock, whenever you need it. Our highly trained and experienced virtual live receptionists for painters can assist you with a wide array of things, such as handling an influx of incoming calls and scheduling your most important appointments.

Our exclusive call answering services can be customized accordingly and availed during office hours, after-hours, weekends, holidays, and around the year for only a fraction of you pay your in-house staff for handling everyday tasks. Our virtual receptionists for painters provide solutions for simplifying your business responsibilities by taking care of all the tasks that consume your precious time. Simultaneously, you can generate more revenue due to better phone coverage.

Virtual Receptionists for Reefer Mechanics

When things are in your favor, reefer mechanics, repairers, and service providers are always busy on the job. Though being occupied is good, it is also a means for things to go haywire because it is impossible to do everything together. Despite everything they do, reefer mechanics and maintenance specialists cannot do their job and answer every incoming call that comes their way.

Like any other, a missed call for a reefer mechanic is also a missed business opportunity. As important as every customer is for reefer mechanics and repairers, this missed opportunity is quite unlikely to return to you. A professional and reliable virtual receptionist service provider like 24H Virtual can be a cost-effective solution to your problems.

With our friendly, flexible, and committed virtual receptionists who are eager to deal with all your phone calls, even the busiest reefer mechanics will go a long way. Based on what you need, our skilled agents will schedule appointments, respond to calls, dispatch or transfer important calls, answer common questions, note messages, etc.

Virtual Receptionists for Elevator Services

Elevator repair specialists know that there is never a fixed time when their services will be in need. An emergency can occur anywhere, any time. The most important thing the entire situation depends on is a prompt and effective response. It is unwise to rely solely on voicemail or one receptionist for dealing with a plethora of repair requests.

An in-house receptionist can only work as much as an average person can. More than 70% of customers get agitated upon hearing an automated message and cannot talk to a real operator. The percentage soars even more during emergencies. An elevator emergency can be terrifying and sometimes even threatening. Therefore, you need to answer all the elevator repair requests regardless of when or where the need arises.

Usually, while entering an elevator, you expect to reach the floor without a delay of any sort safely. However, what should you do when there is an unexpected issue? The majority of us might never have experienced this frightening situation. Still, your first reaction would be to call somebody for help from your cell phone.

Since signal issues are common in elevators, you are bound to be crammed in. Luckily, modern-day elevators are facilitated with the feature of calling out for help via a call button or a phone. Whenever you experience an elevator emergency and call with a cry of help, the operator on call should remain calm and confident. On such occurrences, you need to represent your company’s image professionally and considerately, at the same time.

Renowned for raising your business from the ground floor to the most extravagant penthouse suite, 24H Virtual’s call answering services are the primary choice for elevator repair services. Whether it is routine maintenance or a crisis, elevator call answering solutions should be available and accessible around the clock. 24H Virtual realizes the importance of elevator calls and panicked individuals.

Virtual Receptionists for Locksmiths

Locksmiths realize what it means to miss an incoming call. It signifies a lost customer and loss in future business too. When somebody gets locked out of their homes or bedrooms or instantly needs assistance in having the door locks changed for good due to security reasons, they simply cannot wait.

If you do not pick their call, they will not wait another minute to again ring your number. They will call another locksmith who will cater to their needs while you lose out on the job. Let 24H Virtual take care of this issue and ensure the call you get from them is their ultimate call. Be it automotive, residential, commercial, or industrial, the need for a locksmith can arise anytime.

Hence, as a locksmith, you should be prepared to serve your callers at all times. Our virtual receptionists handle all your calls professionally, make the necessary appointments, and even send someone down to the field when required. Our live call answering services will keep you keyed into your valued customer’s needs.

Missing incoming calls will not only tarnish your business reputation; instead, you will lose out on several valuable opportunities. If you partner with us, you will extend your services’ reach instead of merely outsourcing your phone services.

Virtual Receptionist for Event and Wedding Planners

Surely if you are a small or large-scale event or wedding planner, you might be familiar with the barrage of clients reaching out for your help in planning the most auspicious and memorable event of their lives. Their fantasies and hopes for the particular event depend solely on you. Usually, event and wedding planning is all about the intricate details.

Keeping track of the contracts, vendors, deadlines, and all the significant aspects of party planning is no less than a full-time job. Luckily, 24H Virtual offers virtual receptionist services for event and wedding planners to help you maintain an easy-going and healthy job-life balance while also fulfilling your clients’ promises.

Our virtual receptionists and remarkable call answering services for event and wedding planners facilitate you with exceptional admin support to organize magnificent weddings, events, and parties. Our virtual receptionists for event planners allow busy specialists to provide better phone coverage to their clients.

Sending calls straight on voicemail can send signals of non-seriousness to prospective clients. It might even lead anxious current clients into a tailspin of panic. Let our devoted and amiable virtual receptionists answer a series of your clients’ informative questions, note down messages, schedule reservations, comfort clients that you value, and turn potential customers into ones that pay and get your revenues.

Virtual Receptionists for Home and Office Cleaning Companies

For some customers, turning to companies that provide cleaning services is considered a luxury. In contrast, others deem it is a basic necessity. Whichever the case, a cleaner’s job is vital for others’ wellbeing, exhibiting the success/presentation of other companies, and accomplishing massive projects. While cleaners are engrossed in their work, they often have little time to focus on other aspects.

So who is going to help them cope with the influx of inbound calls? With 24H Virtual Receptionist services for cleaning companies, you can organize your company on a whole new level. While you are busy cleaning, our team of talented virtual receptionists will line up the next job for you in line.

They add convenience to your lives while you get to focus on the critical tasks at hand, i.e., cleaning. Also, you no longer need to go through the trouble of dealing with constant call and message interruptions.

Our expert agents can promptly schedule all home and office cleaning visits, note down messages, and even transfer high-priority calls to you while you are in the field. Whichever type of cleaning company you own, 24H Virtual agents have the experience and skill to deal with all your calls with the utmost professionalism.

Virtual Receptionists for Roofers

One of the most prevalent and demanding issues of homeowners is to replace their roofs. It is bothersome, and if a customer opts for a lesser renowned contractor to complete the job, it can end up pretty bad. Superior customer experience and customer services are priceless in the roofing business.

Roofing professionals have an endless amount of jobs to take care of every day. A few callers call to ask for basic service information while other callers ring to the price shop. Prospective customers are quite hesitant about taking on massive roof projects. Hence, when they do reach out to your firm, it is essential that you instill them with a sense of reliability and confidence from the first instant.

As a result, auto-generated messages, voicemails, and cellphones are a major no! The first impression you establish in front of your customers is also most likely to be the last and final impression. So, you need to make sure it is a favorable one. Moreover, consumers have an abundance of options when it comes to roofers.

With the help of better phone coverage, you too can place your roofing business on the top. Since a voicemail or an auto-generated voice system cannot do this, a virtual receptionist is an ideal solution—a single roofing job costs around $5000 on average. Every phone ring is a chance to make more profit.

Slates, shingles, thatched, or metal, 24H Virtual Receptionist Services will surely make your roofing business stand out. With 24H Virtual’s 24/7 call answering services, you can rest assured that our agents will answer all your calls courteously and professionally.

Virtual Receptionists for Tutors

Often while working with kids, there are times when the phone rings and you are unable to answer. Schools and colleges especially receive a surge of calls during enrollment and application periods. 24H Virtual provides exceptional call answering services for tutors too. Whether you are a tutor at the school, college, university, or any higher educational institute, we assure you of all the accommodations and information you need while you focus on tutoring.

Doing so will create a positive and lasting impression on budding students as well as satisfy existing students. Regardless of whether you are in the classroom, outside campus, or offering tutoring services at home, the virtual receptionists at 24H Virtual can book appointments, screen your calls, and log in relevant details in your online calendar.

Virtual Receptionists for Carpet Cleaning

It can be a real hassle to answer your phone calls amid a cleaning job; that is if you even hear your phone ringing on top of the roaring vacuum. Both solo operators and large franchise agencies depend heavily on full-time call answering services to make reservations, respond to phone calls, and be available at your assistance even while on duty.

24H Virtual can help your carpet cleaning business by saving a bunch of your precious money and time and keeping you from losing potential and valuable business. Our virtual receptionist carpet cleaning services help build and develop meaningful customer that sustains your brand and brand loyalty for the long run.

24H Virtual’s expert solutions let you complete your carpet cleaning job quickly and efficiently without facing the distractions of a ringing phone. Our call answering services allow you to get in, accomplish your work faster, and go about doing your next job.

Virtual Receptionists for Handyman Service

If you are a handyman, you will most likely always have your plate full. Whether you do electrical projects, carpentry works, or fix leaking pipes and broken taps, you really do not want the added tensions of dealing with an influx of phone calls that will indeed slow your work pace. Mishandling or missing these calls can pose a severe and adverse effect on your business.

However, we know just the way to help you manage it. When owning and running a handyman business, recruiting a staff solely for handling the phone calls can be a significant expense. At best, you can hire 24H Virtual and hand over your call duties to us. We assure you our team will answer all your calls diligently and professionally.

Moreover, you can even save much money by skipping the benefit and salary packages associated with hiring a new in-house receptionist. For just a fraction of that money, the virtual receptionists at 24H Virtual answer every incoming call and assures there will be no more lost leads. This way, you can get back to doing your job while we do our best in increasing your chances to earn more revenue.

Virtual Receptionists for Staffing Agencies

A staffing agency’s workforce’s timetable can be incredibly hectic, filled with resume reviewing, interview sessions, appointment bookings, and attending to candidates’ needs. Hence, you must ensure to treat every incoming call needs with the same level of priority. 24H Virtual offers personalized call answering services and solutions for several staffing agencies.

Our virtual receptionists will be an extension of your office team and be at your assistance whenever you need it. We take great pride in offering excellent phone coverage that results in your staffing business’s profitability and growth. Staffing agencies realize the importance of incoming calls and customer needs.

Every caller has the potential to be your next client. Hence 24H Virtual will prioritize your calls for you and care for them exactly the way you want. Our expert agents will dispatch calls for you, cater to your callers’ needs, fix, confirm, alter, or cancel scheduled interviews and appointments, page your in-house personnel, and not down messages efficiently and actively.

Virtual Receptionists for Electricians

As an electrician, your everyday routine indeed keeps you occupied. On several days, you have to travel to different job sites, resulting in the inability to fetch the influx of phone calls you might receive. At best, you might have an in-house receptionist who works for 8 hours daily and answers as many calls as he/she possibly can. However, in most cases, chances are a significant fragment of your suppliers’ and customers’ calls are going on voicemail.

In case you didn’t know, almost 67% of customers are likely to hang up and turn to another electrician when they are unable to reach your number or speak to a real operator. Relying on a computerized call attended is deemed unprofessional and bad business. As an electrical contractor, it is vital to adhere to your clients’ needs whenever they want.

For superior and impeccable customer service, you will benefit profoundly from a virtual receptionist for electricians. From on-site client conversations to massive commercial contracts, there is hardly any free time for electricians to respond to phone calls. Missing a communication session with an existing customer or new lead can result in severe consequences. Just imagine if you can have your inbound calls handled expertly and diligently at the snap of a finger.

A virtual receptionist should screen your phone calls. No matter how busy you are, your incoming calls, schedules, and other duties will be handled professionally by 24H Virtual’s live call agents. Whether it is an emergency electrical scenario, a fire hazard, or a severe power outage in your location, a virtual receptionist will provide the ultimate solution you need.

Virtual Receptionists for Pest Control

Nothing is more panic-inducing than spotting mice or rat droppings in your once spotless homes. The first thing panicked house owners will do in this situation is to dial their nearest pest control service for a viable and feasible solution. A customer can make a panic-induced call any time of the day or night and expect a prompt response. What happens when you do not pick up? You lose business because the callers who go on voicemail will automatically turn to your rival instead.

Pest control specialists realize the essence of time. Amid dealing with an influx of calls, scheduling upcoming appointments, and dutifully eradicating pests, it can be seemingly overwhelming to manage your business daily. It is the primary reason why customer service can deteriorate with time. Ominously, this overlooked aspect of taking care of your customers’ needs and expectations can have damaging long-term effects on your company.

Though you might have the perfect solution for all types of pest problems, all you need now is assistance with the pestering incoming calls. Managing a barrage of inbound calls from future and existing customers can be pretty frustrating while you are on the job. In a sector where time is precious, virtual receptionists for exterminators and pest control specialists are much needed to adhere to your customers’ requests and enjoy consistent revenues.

When you are working in the pest control business, every missed call is a lost job opportunity. Hiring a virtual live receptionist to efficiently handle your calls with the same consideration and quality of an in-house receptionist is the ideal solution to your frequent admin challenges.

A fully trained virtual receptionist for pest controlling will work 24/7 to deal with common queries, book appointments, and dispatch employees to precise locations. Now with 24H Virtual’s live call agents, you can exterminate away the missed calls with the spectacular 24/7 pest control call answering solutions.

Virtual Receptionists for Salons and Spas

Salon and spa owners must realize the importance of maintaining a balance between exceptional beauty care and excellent customer experience and service. In every spa or salon, you will notice that endlessly ringing phone. It can be quite challenging for salon experts to juggle between dealing with clients in person and completing admin-related tasks.

Nevertheless, attempting to fulfill both things simultaneously can be seemingly impossible. Managing stylists and personnel, processing order shipments, and catering to clients’ concerns can all be a bit too overwhelming. With a horde of responsibilities looming over your head, it can be impossible to focus on other relevant and vital tasks such as taking phone calls and scheduling appointments.

A virtual receptionist team for salons and spas allows you to cater to your clients in front while diligently dealing with all your inbound calls. Moreover, it is the only cost-effective and invaluable solution for all the busy spas and salons. The best part is that most callers are clueless that they speak to a virtual receptionist rather than an in-house staff member.

24H Virtual’s call answering services for salons and spas is a sure-fire way that guarantees to satisfy your customers’ needs and provide exemplary customer service. Whether you want to make reservations or answer common questions regarding your product offerings and salon/spa services, we help you stand with pride above your rivals. Our virtual receptionists will facilitate your needs and engage in friendly communication with your customers whenever they need it.

Virtual Receptionists for Landscaping and Maintenance

Something about roaring lawn supplies and necessary phone calls does not fit together. A landscaping expert might often experience the phone vibrating in his pocket just as he was in the gist of getting the grass done with a trimmer. You can only either shut off the equipment, cease work, and attend the call, or miss out on a possibly significant business inquiry at the other end.

Being the founder of a landscaping business, you hardly need to spend time lounging in your office. Whether it is meeting with a budding client to talk prices or managing your squad on-site, the majority of the days entail keeping away from your phone. Amid the chaos, a landscaper will hardly ever find time to respond to incoming calls and customer needs.

Nevertheless, one cannot underestimate the importance of handling all inbound phone calls. With more than 70% of transactions conducted on the phone, every missed call is a grave opportunity lost. You need to ensure to greet customers professionally and politely while contracting your services. Do you want to see your landscaping business settle in with top-grade customer care?

24H Virtual has the solution to your problem. It provides the perfect landscaping call answering services in the sector that has changed lawn caring business dynamics. Our around the clock virtual receptionists for landscapers offer premium quality customer service on each phone call.

Whether it is dealing with ad-generated questions or scheduling future appointments, trimming grass in summers, or cultivating snow in winters, our live agents have the knowledge and expertise to grow your landscaping business. Turn to 24H Virtual now to distinguish your landscaping business from the rest and gain a professional competitive edge. Even at your most intense point of weeding at work, you will no longer be frustrated by the barrage of calls.

Virtual Receptionists for Hoist Engineers

Message taking and full-time call answering services for hoist engineers is a no brainer. If your clients require your assistance, it is imperative that you deal with your concerns promptly while ensuring not to miss out on potential business. The thing with hoist engineers is that they are responsible for managing several things at one time. Their work is tedious, exhausting, and challenging.

Whether it is moving the brake levels or controlling the drum’s speed, starting the hoist engine, or moving the foot and hand levers to wind/unwind the drum’s cable, it is absolutely impossible to attend to a ringing phone. Even if you are running a small business with a few staff members, it is vital to have full-time phone coverage for better business opportunities.

With 24H Virtual, message taking and answering calls can become much easier for hoist engineers. The virtual receptionists for hoist engineers can do everything they usually do not have the time to do.

Virtual Receptionists for Janitorial Services

When it comes to choosing which business to pursue, it is clear that customer service is one of the most critical factors for business owners, even more than cost. The primary aspect to ponder over is to offer much-needed assistance to several firms. You certainly do not want your potential customers to turn to your rivals.

Still, approximately 82% of small-scale firm owners state that the primary revenue source comes from referrals. So, as far as your business’s success is concerned, it is essential to provide exceptional quality customer service. When your existing customers are not happy or satisfied, you can rest assured they won’t be recommending your venture to their colleagues or friends.

Moreover, you need a competitive edge if you want your business to survive and prosper. The virtual receptionist janitorial services of 24H Virtual gives you that edge you need to keep the business dashing in. With our impeccable customer service and superior solutions, your company’s image will be sparkling like the pinnacle of the Chrysler Building.

Whether you own a tiny residential maid service or a substantial commercial cleaning business, our virtual receptionists struggle to make your exchanges sparkle. If cleaning is your only source of living and earning, you must have developed a quick method and rhythm of finishing your tasks.

Inbound calls can hamper your productivity significantly, especially if you have to stop your tasks halfway on and off. With 24H Virtual, you no longer need to worry about another missed call or unnecessary interruptions.

Virtual Receptionists for Animal Removal

An animal removal expert must well be aware that timing is everything. Amid making upcoming reservations, attending important calls, and managing internal issues, it quite likely for business owners to be overwhelmed by the horde of daily chores. More so, the chances are that your customer care will fall way down the line due to the inability to cater to their needs.

If you ignore this significant aspect, you compromise on the long term impact of your business’s reputation. When things go squirrely, instantaneous response and superior customer support are of the essence. Poor customer service results in significant business and customer base loss as they switch to your competitors. The animal removal services are a kind of business where time is essential; hence, attending to your customers’ needs is integral to success.

In this case, 24H Virtual animal removal virtual receptionist services can be helpful. We provide specialized live operators and exemplary service and solutions for your customers in the animal removal and wildlife sectors. Our brand representation and effective communication with suppliers and customers are applicable round the clock throughout the year.

We provide appointment scheduling, call answering, and promptly inform your field team about emergency or complex situations. Whether it is during standard business operating hours or after hours, our virtual receptionists will strengthen your company’s image and deal with customers’ needs in real-time.

Virtual Receptionists for Dry Cleaning Pick and Delivery

Owning and running a dry cleaning pick and delivery service is not everybody’s cup of cake. It can be incredibly tiresome and challenging to delegate the work and services of cleaning agents. Such business owners and their workers find it extremely challenging to work and simultaneously respond to other tasks, such as communicating with callers on the line.

The experienced and proficient virtual receptionists at 24H Virtual can ease your job to a great extent by instantly attending to your calls, texts, and social media site messages. At the same time, your workers focus on the other core and physical tasks.

Let us handle the calls and client inquiries while tackling the critical dry cleaning and pick and delivery tasks yourself. Setting appointments, capturing potential leads, and doing follow-ups to acquire more business, we do it all.

Virtual Receptionists for Septic and Porta Potty

In the sanitary world, emergencies go beyond the regular business operating hours. As a sewer, septic, and sanitation specialist, you must realize that your customers might require your assistance and immediate attention at any time of the day. A single missed call can be bad for your business. It is necessary that you get the help that ensures someone will answer your calls whenever a customer is trying to reach you.

With additional requests for sanitation stations and waste hauls overflowing each passing day, it is daunting to balance potential and old clients. At the same time, hearing your automated messages can frustrate and trigger them to turn to your competitors instead.  When a customer has got to go, he has got to do. In such situations, your customers entirely depend on you.

As a result, we expect you to rely on us for excellent customer support. As long as people go to restrooms, septic and portable sanitation services continue to be in high demand. From constructing portable bathrooms for concerts and construction sites to managing the city’s complete waste dump, septic and portable sanitation services remain necessary. If there is any problem that occurs, there should be somebody available at all times to fix it.

A team of virtual receptionists for sewer, septic, and sanitation companies is the key to finding the right life/work balance for your employees and yourself. 24H Virtual ensures that all your callers receive instant attention to seize every viable opportunity for the best. This includes providing call answering services on the number listed on the portable toilets, forwarding your technicians on the site area, and responding to rental queries.

Septic cleaning services entail pumping septic tanks, unclogging drainages, and discarding waste that collects after using the bathroom. A septic system operates round the clock. Therefore, you need a virtual receptionist service provider like us for spectacular customer support. Even if the porta-potties get clogged or break down in the middle of a concert, our virtual receptionists will assist you and respond in a flash.

Virtual Receptionists for Emergency Restoration

The thing with disasters is that they do not make appointments beforehand, nor do they call ahead. And when a calamity strikes your way, it is important to be with customer care that matters. Since there is no telling when a disaster is about to occur, restoration companies need to prepare beforehand to give prompt response to customers 24/7, 365.

As a restoration company’s owner, you will tarnish your company’s image and lose out on valuable opportunities if you cannot respond to customers when they need them. The restoration industry is facing cutthroat competition. Hence, the first one to do the job is the winner. A missed call can result in a thousand more lost calls. The emergency restoration sector has no other way around it.

Moreover, cellphones and voicemails are unacceptable ways to handle emergency or disastrous situations. In a position where crisis strikes, timing is crucial. Harsh weather conditions are likely to cause fires, house damages, and broken pipes. Finding oneself in an emergency arises from the need for stability and security of discussing problems with a real person. 

Your customers deserve full-fledged phone coverage where they can speak to a helpful and friendly live call agent whenever disaster strikes. 24H Virtual is at your service throughout the day and night. We connect you with companies and families who need your assistance in overcoming the traumas of shocking losses and setbacks caused by floods, fires, snowstorms, earthquakes, and wind damages.

Prompt response is critical for your business, which is why you need to work with our dependable virtual receptionist for restoration companies. Our virtual receptionists prioritize your calls and make sure the high priority calls reach the right person. We assure you to give your callers the security and support they need from the beginning.

Virtual Receptionists for Car Wash and Detailing

Whenever a caller is trying to reach out, it is a sign that they are seeking to do business with you. Naturally, there are individual businesses such as car wash and detailing service providers that work differently. Callers require spur-of-the-moment responses to make a wise decision.

Moreover, callers wish to speak to real people instead of an auto-generated voice recording. They have a set of questions and needs that only a full-time working person can answer and entertain with a conversation. However, some small call agencies do not have the necessary resources, and people available 24/7 to answer calls.

Instead of fetching an answering machine or setting up voicemail and losing potential and valuable business, it is better to hire a virtual receptionist like 24H Virtual for your car wash and detailing business. This option is more feasible and suitable than having a single car operator attend to calls on the mobile phone while occupied with another caller.

Virtual Receptionists for Home Staging

In the real estate industry, home staging has a direct and tremendous impact on sales. In the modern era, real estate agents can quickly, easily, and affordably transform the look of a vacant home into something wholly mesmerizing and awe-inspiring for prospective buyers.

While a virtual home staging agent will hardly ever have enough time to look at their phones or the least, even respond to a caller in the middle of communicating with prospective and existing clients. This is where a virtual receptionist service provider steps in.

We at 24H Virtual take great pride in offering virtual receptionist services for home staging agents while they are otherwise busy at what they do best – redefining homes!

Virtual Receptionists for Photographers

With the groundbreaking advancement in camera technology, most people can click fascinating pictures on their own. However, not everybody prefers to. When customers try to reach out to your picture studio, they search for a proficient photographer who can click all kinds of pictures that they will cherish for a lifetime.

If you wish to win more business in an aggressive marketplace, you need to make things right the first time. The first phone call is the ultimate decisive moment for a prospective caller to go with your photography business or turn to one of your rivals. On average, a wedding shoot costs around $2,500 or above.

A single missed call can result in giving up several business opportunities. When it comes to customer care and customer service, 24H Virtual is one of the finest call answering service provider in town. After learning your business basics, our experts will deliver consistent and efficient support that your customers will appreciate.

24H Virtual realizes the importance of first and last impressions. This is why our highly trained virtual receptionists are focused on delivering superior customer care in the entire industry.

Virtual Receptionists for Funeral Homes

Interacting with clients is of the utmost importance in the bereavement industry. From talking about the burial logistics to pre-planning the memorial, funeral specialists realize that customer service expertise is an integral element of proficient bereavement maintenance. The virtual receptionists for funeral homes are devoted to helping your business offer the most comforting experience ever at a time when they are their worst.

Indeed, funerals are heartbreaking and traumatizing. Putting your beloved on the waitlist in their time of need, signifies a lack of care and professionalism that your sector especially demands. At their worst time, your clients want the best care from you. We at 24H Virtual give you the support and compassion you desperately seek in this challenging time.

Our virtual receptionists help ensure that everything is happening in the smooth transition while you handle the primary services your mortuary or funeral home needs to provide. Whether your funeral home offers mourning counseling, casket services, or funeral services, we can extend your working hours. You can work on the important tasks at hand to manage a funeral.

On the other hand, our virtual receptionists manage your phone calls, plan your upcoming schedule, and assist anyone who calls for funeral inquiries. A 24/7 service is ideal for successfully running your funeral business and serving families.

How to Succeed with 24h Virtual?

As a customer-oriented business, we profoundly value all our customers and clients. We leverage our dedicated and loyal team in doing things that you cannot do, possibly due to other commitments or lack of time. Moreover, we assist you and pave the way towards success. The virtual receptionist services at 24H Virtual will give you a better chance of generating revenues and becoming more efficient.

We provide outstanding 24/7 live virtual receptionist and call answering services. Hence, you can utilize your precious time more effectively and allocate your other tasks to some of our professionals. We assure you they will be more than happy to assist you in your work and ease a significant amount of workload off your shoulders.

Following a protocol of superior employment standards and stringent procedures, 24H Virtual Receptionist will attend to your incoming calls and cater to the existing and prospective client needs. Your clients will not suspect a thing as to who is at the end of the other line. That is how professionally our virtual receptionists will do your work for you.

Why Choose 24H Virtual Receptionist Services?

By answering all your incoming phone calls during and after office hours, our virtual receptionist services assist you in the most critical indicator of proficiency, i.e., swift and superior customer service. Some of our biggest fortes include:

1. Hiring Highly-Trained and Qualified Professionals

Undoubtedly, our virtual receptionists are examined judiciously and undergo a stringent hiring process before selection. No matter how many calls your firm receives, our skillful English-speaking receptionists who are local to Canada and the United States will deal with them.

2. Get all of your important business calls answered.

It is hard to identify which missed call can cost you and your business a fortune. Missed calls are a sign of disservice to your existing and potential clients. 24H Virtual Receptionist ensures that all your calls are handled and answered professionally and courteously.

3. Provide Incredible Customer Experience

We are proud to have a team of highly educated representatives who meet your clients' needs and deliver spectacular customer support and customer experience.

Book Your FREE
Consultation Today!

Keep your cost low with completely remote virtual assistants experienced in your industry. If you are ready to meet your next team member, reach out to one of our specialists today to schedule a quick consultation. We can have your remote virtual assistant onboarded in less than 48 hours.

    Join Our Team

    24H Virtual is dedicated to creating a revolutionary Virtual Receptionist company full of dedicated individuals who enjoy the flexibility of time and freedom. Excited to never get stuck in traffic again?

    Join Our Team

    24H Virtual is dedicated to creating a revolutionary Virtual Receptionist company full of dedicated individuals who enjoy the flexibility of time and freedom. Excited to never get stuck in traffic again?


    1 Yonge Street, Suite 1801
    Toronto, ON, M5E 1W7

    10060 Jasper Ave Tower 1, Suite 2020
    Edmonton, AB, T5J 3R8

    1285 W Broadway, Suite 600
    Vancouver, BC V6H 3X8

    Subscribe For Updates & Promotions

      © Copyright 24H Virtual 2024. All Rights Reserved.