24H Virtual Services

Virtual Receptionist Services for Marine Shipping

Organizing the transport, goods handling, the supply, arranging necessary communication with stevedores; there can be numerous tasks that mariners need to fulfill. Sometimes the workload can be more than anticipated, and there can be a requirement for extra assistance. But who is the one who can handle the heavy-load tasks that marine companies need to carry out? A virtual assistant! The crew and the captain of marine ships can always rely on them to handle the administrative affairs professionally and securely. Without a desk or a berth, they can do all the work for mariners. This offers the crew more time to focus on other crucial tasks.

Importance Of Shore-Based Virtual Receptionist Service

A virtual answering service is now indispensable for marine companies to handle even the most intricate tasks efficiently. Every ship’s way of conducting work is different, and the virtual receptionists adapt to it and fulfill their duties accordingly. The ship can either include or exclude the virtual receptionist from the HOD & crew. It depends on their choice. The shore-based virtual receptionist is flexible and offers services like:

• Bookkeeping and accounts
• Creation and design of admin systems
• Diary management
• Immigration paperwork
• Logs, timesheets, manuals, contact lists and notices
• Bunkering
• Catering – drink and food
• Revenues and customs
• Concierge services

How Precisely A Virtual Phone Receptionist Functions?

The administration receptionist of marine shipping company or ship are somewhat fervent and zealous for detail. The best virtual receptionist is the one who needs a marine-based functioning background to work efficiently and precisely. Technology enables them to deliver most services with no such difference between being present physically on board and functioning virtually. Some other services are:

Call answering
Receiving emails
Customer query line.

Hire 24h Virtual, one of best the virtual receptionist services for marine shipping company today!

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