Corporate attorneys are some of the busiest people in the world. They have a lot on their plate, given that they have multiple clients to attend to. That being said, it is only natural for them to get the appropriate assistance that they need when dealing with numerous calls every day.
That is why it is only fitting for them to hire and implement virtual receptionists in their offices.
You may ask, “What can they get out of it? What help does a virtual receptionist provide?”
In such a case, look no further than the following benefits below.
1. Automated Attendant
Having an automated attendant is a necessary part of the assistance that a virtual receptionist can provide. This is a system that is used to organize the things that need to be done in the office itself. That said, it can also organize calls that are received on a daily basis. Being able to assist the clients with corresponding to the right person is a requirement.
2. Call Transfer Automation
One of the perks of a virtual receptionist is call transfer automation. This does not only save time for the corporate attorney; it also saves time for the client. This is because the calls will be transferred to the corresponding persons immediately. This saves time for the person who is calling as well because they no longer have to wait for a response.
3. Appointment Setting
Making an appointment is also one of the perks of having a virtual receptionist. The virtual receptionist will make it possible for the client to pick an available date and time that the attorney is comfortable with.
Clients will be able to schedule their first meeting with the corporate attorney, and the corporate attorney will be able to keep track of their appointments.
4. Logging and Recording
Being able to keep track of all the calls that are made into the office is also a feature that a virtual receptionist provides. This is a feature that a corporate attorney needs to have to sort out real clients from prank callers.
This is because they will be able to review all the calls that were received in the office and be able to call back any legitimate client that needs their help.
5. Lead Management
A good virtual receptionist will also be able to manage leads. This is an important thing to note because it will be able to provide assistance to the client. It is possible to get a hold of the corporate attorney through the virtual receptionist.
With this, it will be easy for the corporate attorney to get all the leads they need. There will be no problems in getting the details of the potential client’s concerns and profile.
With that said, it is easier to understand why all corporate attorneys should consider hiring a virtual receptionist. With the help of the right one, they will be able to focus on their clients and their cases.
The virtual receptionist will be able to take care of the staff and the clients so that the corporate attorneys can focus on their priorities for the day. They may also help make appointments and set up future meetings and assessments.
If you are looking for a great 24/7 virtual receptionist platform, look no further than our tools and services here at 24H Virtual. We provide the best 24/7 call center and virtual receptionist services for businesses across North America and Europe. Call us today and we will provide only the best receptionist options for your corporate clients.