Time is a valuable commodity. We understand your tight schedule, but you don’t have to do it all on your own. A virtual assistant (VA) can help your janitorial cleaning company develop by doing a number of day-to-day activities.
Owning and operating a commercial cleaning business may be both difficult and lucrative. Commercial cleaning is a precise and time-sensitive job that necessitates precision and efficiency. This necessitates extensive planning, scheduling, inventory management, and bookkeeping. It’s difficult to manage everything by yourself, which is why you should hire a virtual assistant.
The Role of a Virtual Assistant
Professional VAs have a wide range of skills that enable them to help busy people and expanding enterprises. You free up time for other important activities and personal enjoyment by delegating chores to a virtual assistant. A VA can help you with a wide range of chores that you may have neglected to delegate.
Here are some examples of duties you can delegate:
- Charge them with answering phone calls from new and existing clients and making calls on your behalf.
- Confirm new work openings with cleaners via text and email, and reply to inquiries.
- Client support is available via email, phone, and SMS.
- Manage and filter data entry.
- Keep in touch with customers about delinquent invoices and other paperwork.
- Contracts, bills, and email campaigns should all be kept in order.
- Social media administration.
- Purchase cleaning supplies and keep an inventory.
- Make job postings and interview appointments.
The Expansion of the Cleaning Industry
The demand for commercial, residential, and apartment cleaning services grows in lockstep with population expansion. Cleaning services have grown by more than 60% in the last decade. That is tremendous expansion, and your cleaning company must remain viable.
This increase may result in the addition of additional business or residential cleaning clients. As the number of customers grows, so does the amount of time spent on scheduling and inventory management. Appointments with a virtual assistant can be booked. However, don’t lose sight of your current clientele.
Finding the Best VA for Your Cleaning Company
When it comes to hiring an assistant, know that they’re not just any assistant who will be there at your beck and call. You have to check for their background, skills, and expertise as well. It would be a better fit if their experience matches what you’re looking for.
For your cleaning business, you must handpick a qualified virtual assistant that is well-versed in the cleaning industry. This way, you won’t have to waste time putting them up to speed and training them about cleaning and your company.
Furthermore, contrary to popular belief, a virtual assistant can help you save up to 90% on the cost of employing an in-house secretary.
Now that you are well aware of what a virtual assistant can do for you, it’s time to take the next steps. Perhaps you can work with a trusted firm to help you locate a VA that meets all of your requirements. Once you hire a virtual assistant (or two), you can now delegate tasks that cover accounting, inventory management, public relations, customer relationship management, scheduling, and more. What a dream!
Are you looking for a virtual receptionist? We, at 24H Virtual Receptionist, are a people-oriented company dedicated to making your services easier and more efficient. Give us a call today to learn more!