Live Receptionist Pricing Packages

24H Virtual Receptionist offers you the freedom and flexibility to not worry about all the mundane tasks. Free your schedule with more time and focus on building your business. The more answered calls you get, the more revenue added to your bottom line. We understand that it is a numbers game.

We provide shared and dedicated Virtual Receptionist services to both American and Canadian SMBs.

We are not in the business of competition, we are in the business of relationship building. We believe, as our client, you should have a personal relationship with your team of Virtual Receptionists. That is why your Virtual Receptionists will answer phone calls and treat your customers as if they are an employee of your company.

This is very simple and can be achieved in several ways.

1. You can port your current phone number to us. This may take several days to weeks. Depending on your current provider.
2.  We can provide you with either a toll-free number or a local number which you can use as your own. This number belongs to you. Should you choose to part ways with us, we will simply just port this number out to your preferred provider. A small porting out fee will apply.
3. The most efficient way would be to forward your current phone number to a number provided by us. Do not worry, our system is intuitive enough to let the Virtual Receptionists know that the calls are coming from your business.

We understand some of our competitors charge for call patching. We believe in simple billing, and we feel that if our Virtual Receptionists are not on the call with your customers then, you should not be charged.

There are multiple ways in which we transfer calls to you.

1. Cold Transfer – This is when the caller is placed on hold and a blind transfer is made to you.
2. Warm Transfer – This is when the caller is placed on hold and our Virtual Receptionist will call you for permission to transfer the call. Based on your response, our Virtual Receptionists will either patch the call over to you or may simply take a message.
3. Voicemail Box Transfer – This is when the caller is transferred to your voicemail box. The message will then be emailed to you in an MP3 format.

This is a great option for businesses that want to advertise a promotion or relay an important message to their customers before the Virtual Receptionist answers the call or while the caller is on hold.

Each business is provided with the first phone number for free. We can provide you with additional phone numbers for a small fee if your business has multiple phone numbers that require transferring.

Either it be a toll-free number or a local number, we have your covered.

All of our Virtual Receptionists will follow the protocol you set in your custom scripts. Whether you want them to answer calls with a specific name or a generic greeting, we can instruct them to do so.

During your onboarding process, we thoroughly understand your business and transfer them to your call script. Our Virtual Receptionists are then trained using your instructions, call scripts, website and your FAQ’s

As all of our Virtual Receptionist work remotely, we are able to tap into the global talent pool. We have Virtual Receptionists in the United States, South America, Canada, Europe, and Asia.

All of our Virtual Receptionists are employed or contracted by us. It is vital for our business to only have an in-house team to maintain integrity.

Currently, we provide services in English, French, and Spanish. Please connect with one of our Client Care Specialists to see how we can help you.